What are your opening hours?

Tuesday: 7am - 8pm Wednesday: 7am - 8pm Thursday: 7am - 8pm Friday: 7am - 10pm Saturday: 7am - 10pm Sunday: 7am - 9pm Monday: Closed

We're located at 989 Pacific Highway, Roseville , housed within the heritage-listed Seymour's Building. Parking: Free street parking is available nearby on William Street, Wyvern Avenue, and Findlay Avenue. Some spaces have a 2-hour limit while others are untimed. Public Transport : We're within walking distance of both Chatswood and Roseville train stations, and close to several bus stops.

How do I make a booking?

Once open, bookings can be made through our website. If you need assistance, our online chat is available 24/7, or you can contact us at relax@escapebathhouse.com for help

Do you take walk-ins?

We're happy to accommodate walk-ins when we can, however bookings are recommended to guarantee your preferred time.

Do I pay when I book?

Yes, payment is required at the time of booking.

How do I change or cancel my booking?

We require 24 hours notice to change or cancel your booking. You can manage this through our website or contact us directly.

What is your cancellation policy?

24+ hours notice: Full refund or free rescheduling Within 24 hours: Bookings are non-refundable

How many people are in the bathhouse at one time?

We take a maximum of 30 people at one time, ensuring there's plenty of space for everyone to enjoy the facilities comfortably.

No, we cannot accommodate anyone under 18 due to insurance requirements and to maintain quiet enjoyment for all guests.

Can I visit the bathhouse while pregnant?

Our 37°C warm mineral bath can be used if you are pregnant, however we recommend only short periods at a time (less than 10 minutes). Our relaxation areas, pregnancy massage treatments, and wellness bar are all facilities that can be used during pregnancy. During pregnancy, it's important not to raise your core body temperature above recommended levels. As saunas and steam rooms all cause an increase to core body temperature, these facilities are not available for use if you are pregnant. Likewise, cold temperatures can cause the uterus to contract, so our ice baths are not suitable during pregnancy.

What should I bring with me?

To use the water facilities, you'll need appropriate swimwear - no nudity is permitted. Proper swimwear must be worn (usual clothing like cotton t-shirts or shorts cannot be worn in place of swimwear).

Fresh towels and non-slip slides Filtered still and sparkling water and herbal teas Vegan-friendly, cruelty-free, Australian-made body wash, shampoo and conditioner You can also purchase additional placebo drinks and gourmet food from our wellness bar (at select times).

Yes, in many areas, but not everywhere. We’re in a heritage building with accessible entry to reception/lounge and an accessible toilet; the mineral pool has bench seating for easier entry, but upstairs ice bath, sauna/steam) currently require steps for entry. If you have specific needs, email us ahead and our team will assist.

How do your gift vouchers work?

Gift vouchers can be purchased on our website for either a specific session/treatment or for a dollar amount. They are valid for 3 years and cannot be refunded or exchanged for cash. To redeem, simply make a booking online and enter your voucher code.

What is your code of conduct?

We are an inclusive space that respects all bodies, shapes, sizes, colours, genders and abilities. Zero tolerance for discrimination or harassment. By booking, you agree to respect all people here. Core Conduct (non-negotiable) Respect everyone — guests and staff, always. No touching without explicit permission (even with partners, ask first). Zero sexual behaviour — immediate removal and permanent ban. Any discrimination (verbal or physical) — immediate removal. Follow staff directions the first time, every time. Hygiene & Safety Rinse before pools and between sauna/steam and pools. Practice good hygiene at all times as required by Escape Bathhouse or government guidelines. No running, diving, or unsafe behaviour. Swimwear & Attire Appropriate swimwear at all times — no nudity . No cotton tops or clothing permitted in any facility, swimwear only. Atmosphere & Noise This is a calm social environment — keep voices low and phones on silent. Take calls outside. Privacy & Phones Selfies are okay — never photograph or film anyone else without their express consent. Be mindful of cameras around pools and relaxation areas. Flow & Fair Use Rotate through spaces — don’t camp in one spot so everyone gets a turn. Be aware of capacity signs and time guidance during busy periods. Food, Drink & Substances Only food and drink purchased on-site may be consumed here (water excepted). No alcohol or drugs that impair safety. No glass in wet areas. Smoking/Vaping Non-smoking venue — no smoking or vaping anywhere on premises. Age Policy 18+ only . Entry is for paying guests during staffed hours. Consequences Breaches of this etiquette may result in immediate removal and, where relevant, a permanent ban — no refunds. CCTV & Security CCTV operates in public areas across the venue for guest safety and asset protection. Cameras are not installed in bathrooms, changerooms, or other private areas. Footage is stored securely for a limited period and may be provided to authorities when required by law. Please keep valuables with you or use the lockers provided. To the extent permitted by law, Escape Bathhouse is not responsible for loss, theft, or damage to personal belongings. Report any safety or security concerns to our team immediately. By entering Escape Bathhouse, you agree to these standards so everyone can relax, recharge, and feel safe.

FAQ

What are your opening hours?

Tuesday: 7am - 8pm

Wednesday: 7am - 8pm

Thursday: 7am - 8pm

Friday: 7am - 10pm

Saturday: 7am - 10pm

Sunday: 7am - 9pm

Monday: Closed
How do I get there?
We're located at 989 Pacific Highway, Roseville, housed within the heritage-listed Seymour's Building.

Parking: Free street parking is available nearby on William Street, Wyvern Avenue, and Findlay Avenue. Some spaces have a 2-hour limit while others are untimed.

Public Transport: We're within walking distance of both Chatswood and Roseville train stations, and close to several bus stops.

How do I make a booking?
Once open, bookings can be made through our website. If you need assistance, our online chat is available 24/7, or you can contact us at relax@escapebathhouse.com for help
Do you take walk-ins?
We're happy to accommodate walk-ins when we can, however bookings are recommended to guarantee your preferred time.
Do I pay when I book?
Yes, payment is required at the time of booking.
How do I change or cancel my booking?
We require 24 hours notice to change or cancel your booking. You can manage this through our website or contact us directly.
What is your cancellation policy?
24+ hours notice: Full refund or free rescheduling

Within 24 hours: Bookings are non-refundable

How many people are in the bathhouse at one time?
We take a maximum of 30 people at one time, ensuring there's plenty of space for everyone to enjoy the facilities comfortably.
Can children attend?
No, we cannot accommodate anyone under 18 due to insurance requirements and to maintain quiet enjoyment for all guests.
Can I visit the bathhouse while pregnant?
Our 37°C warm mineral bath can be used if you are pregnant, however we recommend only short periods at a time (less than 10 minutes). Our relaxation areas, pregnancy massage treatments, and wellness bar are all facilities that can be used during pregnancy.

During pregnancy, it's important not to raise your core body temperature above recommended levels. As saunas and steam rooms all cause an increase to core body temperature, these facilities are not available for use if you are pregnant. Likewise, cold temperatures can cause the uterus to contract, so our ice baths are not suitable during pregnancy.
What should I bring with me?
To use the water facilities, you'll need appropriate swimwear - no nudity is permitted. Proper swimwear must be worn (usual clothing like cotton t-shirts or shorts cannot be worn in place of swimwear).
What's provided?
Fresh towels and non-slip slides
Filtered still and sparkling water and herbal teas
Vegan-friendly, cruelty-free, Australian-made body wash, shampoo and conditioner
You can also purchase additional placebo drinks and gourmet food from our wellness bar (at select times).
Are you accessible?
Yes, in many areas, but not everywhere. We’re in a heritage building with accessible entry to reception/lounge and an accessible toilet; the mineral pool has bench seating for easier entry, but upstairs ice bath, sauna/steam) currently require steps for entry. If you have specific needs, email us ahead and our team will assist.
How do your gift vouchers work?
Gift vouchers can be purchased on our website for either a specific session/treatment or for a dollar amount. They are valid for 3 years and cannot be refunded or exchanged for cash. To redeem, simply make a booking online and enter your voucher code.
What is your code of conduct?
We are an inclusive space that respects all bodies, shapes, sizes, colours, genders and abilities. Zero tolerance for discrimination or harassment. By booking, you agree to respect all people here.

Core Conduct (non-negotiable)

Respect everyone — guests and staff, always.

No touching without explicit permission (even with partners, ask first).

Zero sexual behaviour — immediate removal and permanent ban.

Any discrimination (verbal or physical) — immediate removal.

Follow staff directions the first time, every time.

Hygiene & Safety

Rinse before pools and between sauna/steam and pools.

Practice good hygiene at all times as required by Escape Bathhouse or government guidelines.

No running, diving, or unsafe behaviour.

Swimwear & Attire

Appropriate swimwear at all times — no nudity.

No cotton tops or clothing permitted in any facility, swimwear only.

Atmosphere & Noise

This is a calm social environment — keep voices low and phones on silent.

Take calls outside.

Privacy & Phones

Selfies are okay — never photograph or film anyone else without their express consent.

Be mindful of cameras around pools and relaxation areas.

Flow & Fair Use

Rotate through spaces — don’t camp in one spot so everyone gets a turn.

Be aware of capacity signs and time guidance during busy periods.

Food, Drink & Substances

Only food and drink purchased on-site may be consumed here (water excepted).

No alcohol or drugs that impair safety.

No glass in wet areas.

Smoking/Vaping

Non-smoking venue — no smoking or vaping anywhere on premises.

Age Policy

18+ only. Entry is for paying guests during staffed hours.

Consequences

Breaches of this etiquette may result in immediate removal and, where relevant, a permanent ban — no refunds.

CCTV & Security

CCTV operates in public areas across the venue for guest safety and asset protection. Cameras are not installed in bathrooms, changerooms, or other private areas.

Footage is stored securely for a limited period and may be provided to authorities when required by law.

Please keep valuables with you or use the lockers provided. To the extent permitted by law, Escape Bathhouse is not responsible for loss, theft, or damage to personal belongings.

Report any safety or security concerns to our team immediately.

By entering Escape Bathhouse, you agree to these standards so everyone can relax, recharge, and feel safe.